It’s not that surprising, really; and we’ve seen it before with Facebook. When Twitter released a new feature, and it’s users didn’t like it, they had to change it back.
The Wired Magazine online story is Mob Rule! How Users Took Over Twitter. I found it interesting reading.
For the same kind of thing in Facebook, here’s a link to a Google search for “Facebook user revolt.”
The user revolt is a high-class problem. It’s the trappings of success. It means 1) you have users; 2) they care about what you’re doing with the site they use; and 3) there’s a forum or medium they can use to make their opinions known.
This is a great sign of real success. It’s a problem only if nobody listens.
(Photo credit: Flickr cc, by Daliborlev)
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