My Friday video this week is from another TED talk, Dare to Disagree, by Margaret Heffernan. If you don’t see it here, you can click the link: http://www.ted.com/talks/margaret_heffernan_dare_to_disagree?language=en. We are in very strange times, in my view, based on 60+ years of life in the U.S.A. We need to find a way back to working together and objective truth. And that starts with acknowledging that serious people can disagree on real issues, and that doesn’t divide us into warring tribes. We need to figure out how to disagree.
I find this quote significant:
The fact is that most of the biggest catastrophes that we’ve witnessed rarely come from information that is secret or hidden. It comes from information that is freely available and out there, but that we are willfully blind to, because we can’t handle, don’t want to handle, the conflict that it provokes. But when we dare to break that silence, or when we dare to see, and we create conflict, we enable ourselves and the people around us to do our very best thinking.
My Friday video this week in six years old now but still important. This is what is slowly and steadily replacing advertising. Here’s a quote:
There is good news around the corner — really good news. I call it the idea of tribes. What tribes are, is a very simple concept that goes back 50,000 years. It’s about leading and connecting people and ideas. And it’s something that people have wanted forever. Lots of people are used to having a spiritual tribe, or a church tribe, having a work tribe, having a community tribe. But now, thanks to the internet, thanks to the explosion of mass media, thanks to a lot of other things that are bubbling through our society around the world, tribes are everywhere.
The patent system as it relates to software and the web and mobile apps is broken. It doesn’t work. It doesn’t protect the right people and it’s being used by the wrong people for what amounts to extortion.
Oh, I’m sorry — you didn’t know that? Just my opinion, you say? Yes. My opinion. And I’m not an attorney, so what do I know. Ask me in person and I’ll tell you some stories of what I know. But not on this blog.
And I don’t know diddly about patents and patent situations regarding real inventions, formulas, drugs, manufactured hard goods, or any of that. Do those people have trolls too? I don’t know.
But I really liked this quick (5 minutes or so) true story that I found over the weekend, browsing TED.com
This cuts hard into the fundamentals of management. What do you do with following up on what was said, and what was done, when every individual story is different? And no one story is more valid than the other? We agreed what? When?
Traditional management makes this simple: the boss’ version is correct. Just like they say that history is written by the winners.
The right way, however, is also simple, but only if you have the patience and discipline to record the steps:
Always look for objective measurable goals and progress reporting. Sales and costs and expenses are obvious, but also tweets, follows, likes, leads, calls, presentations, minutes, trips, or whatever. Agree on the future goals and acceptable progress. Make something both boss and worker can track, via objective tools. Make the numbers visible.
Track, measure, and follow up. Watch the progress. Review performance.
Everybody wants a score. Everybody wants to be in charge of their own numbers. Make it real.
If you’re a citizen of the USA you should spend the minutes to listed to to Lawrence Lessig’s TED talk, “We the people and the republic we must reclaim.” This is completely bipartisan, spans liberals and conservatives, and addresses problems that affect all of us, regardless of views on any specific issue.
I’m embedding it here, but if you don’t see it, please click this link to watch it on YouTube instead.
TED — stands for Technology, Education, and Design — is a great resource. They recently posted their top 20 most watched talks. This is a great resource. I’m happy to see that I’ve already posted, previously, several of these on this blog. And this is a great list.
I post about education and particularly business education on this blog. A great TED talk is sometimes about business, often about thoughts and leadership, also about creativity, always about presentations and speaking, and always real education.
This one had me from the moment I saw the title: Dare to Disagree. I clicked, watched, and I love it.
Good disagreement is central to progress. She illustrates (sometimes counterintuitively) how the best partners aren’t echo chambers — and how great research teams, relationships and businesses allow people to deeply disagree.
I’ve seen this for years in starting, growing and running a business. It’s vital. Do yourself a favor. Take 12 minutes to watch Margaret Heffernan in this TED talk. She starts with a real story, and gets into the nuts and bolts of making disagreement work for you.
If you want to sell a business idea, tell it as a story. The best elevator speech tells the story of a need and filling that need. The best market analysis in business planning is stories of people and what they want and need, and people getting together to execute an idea.
Note: click here the source site for this TED talk.