Category Archives: Web/Tech

About Time: Ebooks Outselling Printed Books

Last week Jeff Bezos announced that E-books now outsell print books at amazon.com. Computerworld reported:

Amazon CEO Jeff Bezos said the e-book threshold arrived sooner than expected. “Customers are now choosing Kindle books more often than print books,” he said. “We had high hopes that this would happen eventually, but we never imagined it would happen this quickly.” Amazon has sold printed books for 15 years and Kindle books for less than four.

I’ve been a believer in the future of ebooks for a long time, beginning back in the 1990s when I first bought a Rocket ebook reader for my book-hungry youngest daughter. I used an early t-mobile PDA, then a kindle, lately my iPhone and iPad.

For those of us with the means to have easy access to technology, the ebook just makes so much sense, on so many levels, that since I first got one I’ve thought this was inevitable.

Funny, Jeff Bezos saying they didn’t think it would happen this quickly. When I first saw that first ebook reader I guessed wrong; I thought it would happen way more quickly than it actually has. On the other hand, by the time the Kindle came out, I was starting to think it would never happen.

I’m glad it did.

5 Good Posts for Friday May 6

I’m in Austin TX today looking forward to two full days judging the University of Texas’ Venture Labs business plan competition, which is something like a grand finale, bringing together 36 teams that have won other competitions.

This is the original Moot Corp, started in 1984, the first MBA-level business plan contest that I ever heard of. I’m happy to be here for the fourth year in a row. I’ve read some really good business plans, and I’m looking forward to seeing the teams pitch and take questions.  And tomorrow we have a special Palo Alto Software challenge, and then the finals.  I expect to be posting about this event next week.

In the meantime, some good posts from earlier this week:

  1. Annie Mueller of Wise Bread posted 10 Signs You Shouldn’t Be a Small Business Owner on Amex OPEN forum.
  2. The Osama Raid Live Tweets: This one is off my normal track, but I found it fascinating, something like watching history as it actually happens, in a Twitter sort of way. Damon Clinkscales published a series of tweets from Sohaib Athar, in Pakistan, tweeting about the raid that killed Osama Bin Laden.
  3. A cool infographic called Startups Exposed. I’m like infographics a lot these days, this is a cool new trend. And there’s interesting data in this one, although – I’d take it all as food for thought, not as gospel truth.
  4. James Altucher’s 100 Rules for Being an Entrepreneur. A list of 100 is a nice touch, and most of them are very good.  I’m thinking about posting more on this one next week.
  5. I also liked Lena West’s How to Clean Out Your Inbox Without Guilt, also on Amex OPEN. Good advice.

Not the Customer’s Job to Know What They Want

There was a nice short video on TechCrunch the other day, quoting Mark Zuckerberg, John Doerr, and two other industry leaders on how much the iPad has changed “everything.” I picked it up because of what John Doerr says near the end.

http://player.ooyala.com/player.js?deepLinkTime=02m46s&embedCode=kwZnh5MTrZtMPzfZVRRMNSLo3_EsC71X&videoProviderCode=11amo6qGw2oucN78pR-BYbDpCESk&width=480&deepLinkEmbedCode=kwZnh5MTrZtMPzfZVRRMNSLo3_EsC71X&height=290

The video snippet I’ve embedded here skips directly to my favorite part, at 2:45, very near the end, as John Doerr talks about Steve Jobs saying what market research has done for the iPad. Jobs says:

It’s not the consumers’ job to figure out what they want.

I like that. As we turn increasingly to polling and research for answers, the problem is that people don’t often say what they really think, and quite often don’t even know what they really want. One kind of leadership, to me, is leading people instead of asking people. You take a guess. When you guess right, you win big. Guess wrong, you lose.  Is it possible that this is also called entrepreneurship? What do you think?

5 Good Posts for Friday April 22

It is now fixed so I haven’t lost my last two weeks of blogging, and all of your comments, from yesterday’s Amazon Cloud server failure. In the meantime, life goes on. These are some posts I’ve collected this week, posts I want to recommend:

  1. Little Bets Can Make a Big Difference: Dan Schawbel’s review of Peter Sims’ new book Little Bets: How Breakthrough Ideas Emerge from Small Discoveries. I’ve been meaning to review this book myself, because I like it a lot. Dan beats me to it with an interview style coupled by some specific helpful lists. Here’s a good summary in one quote from Peter:

    I’ve heard thousands of entrepreneurial stories, some extremely successful, many mediocre, or not successful. That combined with the extensive research my team and I did for this book leaves it clear to me that instantaneous ideas are extremely rare, in business, art, science, or you name it. Mozart was an exception. He was a prodigy. But for the rest of us mortals, it takes lots of small steps and constant iteration to identify big opportunities and problems.

  2. Anita Campbell posted Are You Too Old to be Innovative on the Amex OPEN.  One of the highlights is that being holder helps to spotlight trends. I hope so.
  3. And on Anita’s Small Business Trends blog, Lisa Barone posted The 7 Types of People to Avoid in Social Media. Do you recognize yourself there? Scary question.
  4. My thanks to John Jantsch for pointing me to 5 Tips for Better Business Storytelling, by Jeanne Hopkins, on Hubspot. Very practical tips. I think story telling is extremely important, and not just for blogging.
  5. Andrew Sullivan’s Look At Me When I’m Talking To You. Very disturbing. I’m guilty of this. Read it.  By the way, has anybody else noticed how prolific he is? Like 10 blog posts a day?

Blog Disaster Swallowed Two Weeks of Posts Today

Yes, it is restored now, but if you looked at this blog during the 30 hours or so before 1 pm Friday April 22 it would have appeared that I hadn’t posted since April 6: no, I just lost (temporarily thank goodness) two weeks of posts to an Amazon EC2 problem. The cloud computing temporarily swallowed the previous 10 posts and yourthree dozen or so comments. But the good news is that it is all back again, including your comments, as of 1 pm the following day.

You may have heard about what happened today. It affected a lot of major sites, and was written up in TechCrunch. This Google search will give you an idea. Foursquare, Reddit, Quora, and others went down … including me.

As I originally wrote this, late Thursday evening, April 21, our tech team and the Amazon team expected to restore things so I would get my posts and your comments back. And that finally happened early Friday afternoon.

Not fun. A good reminder, though: always back up your stuff. In my defense, I backup my regular work daily, but I wasn’t backing up the WordPress blog except every couple of weeks.

A Few Good Posts for a Friday

These are some posts I recommended reading this week.

  • My absolute favorite this week was Mark Suster’s 9 Women Can’t Make a Baby in a Month, on TechCrunch. Mark’s Both Sides of the Table is a great blog, by the way. And this is the thought at the heart of that post:

    Over funding often produces bad behavior in early-stage companies. You hire people too fast, you over build your products, you try to force market adoption and you do PR blitzes before your product is really ready for prime time. And having too much money certainly raises board expectations that you will do big things quickly.

  • Inside Facebook explains how to convert your Facebook profile to a business page. Thanks to John Jantsch for pointing this one out. I’m a perfect example, I think; I’ve used Facebook only to support my writing and speaking, so it’s much more of a business page than a personal profile anyhow.
  • TechCrunch features Jonah Paretti, entrepreneur, teacher, and true expert on contagious media (in fact I think he coined that term).
  • I really like Denise O’Berry’s post Google Cracks the Code on What Makes a Good Manager. Here’s the quick summary:
    • Be a good coach
    • Empower your team and don’t micromanage
    • Express interest in team members’ success and personal well being
    • Don’t be a sissy: be productive and results-oriented
    • Be a good communicator and listen to your team
    • Help your employees with career development
    • Have a clear vision and strategy for the team
    • Have key technical skills so you can help advise the team
  • And finally, since today is April 1, otherwise known as April Fool’s Day, this one by my daughter Megan Berry of Klout.com: Measure Your Text Messaging Klout.

Do You Trip on the Tools in Your Own Business?

Think of the quick comedy scene where a guy steps on a rake and bonks himself in the face with a handle.  rake accidentGot it? Now ask yourself whether or not you’re bonking yourself with the tech tools in your own business.

For example, do you switch your to-do list software instead of working the list? I do it too. Instead of solving our real problem, which is time management and prioritizing tasks, we get halfway there and change tools.

I’ve done it for decades now. I jump from browser to browser, then fuss with the add-ons. I change my email client software, and re-do the folder  instead of answering emails. I go from one blogging solution to another. I change the photo organization software instead of organizing my photos. I’ve even changed the word processing software I was using to fool myself into believing I’d get more done with the new one.

Do you do it? I see it all the time with other people. We’re lying to ourselves, playing with new toys instead of bearing down and making our own systems work. The real problem is discipline and consistency, and instead of solving that, we do just the opposite. We change the tools.

I woke up today with this on my mind because I’ve been preparing for this evening’s Dumb Ways Smart Entrepreneurs Fail in Using Technology, a free webinar for Ramon Ray and his Small Business Technology series.  You can register any time before it starts, 5 pm PDT, 8 pm EDT, later today.

(Image: bigstockphoto.com)

You Can’t Eat Truth Either … But it Still Matters

As blogger, former full-time journalist, and long-term entrepreneur, I’m offended from all three sides by journalists complaining that bloggers don’t get paid on the Huffington Post.

I’m offended by the envy. The money Arianna Huffington and her investors made on the sale of Huffington Post to AOL was classic entrepreneurship, earned by taking risks. They risked their time, money, health, and reputations. They established a business, hired people, rented offices, bought computers, bought server space, and all that. So when they make something happen, they deserve the dollars.

I’m also offended by the distortion. Huffington Post does have journalists on staff, and they get paid as journalists. If you don’t get it, you should probably read this explanation from one of them. And Huffington Post also publishes posts from thousands of bloggers, me included, who post there voluntarily, as self expression, mostly opinion, with no expectation of being paid for it. They want an audience. The distortion on the poster (in the illustration here) makes me angry. “You can’t eat prestige” is pure sensationalism, complete distortion.

Is Twitter exploiting people who tweet? Is Facebook exploiting its users?

The house painter gets paid. The landscape painter doesn’t.

The passport photographer gets paid. The news photographer gets paid. The art photographer doesn’t.

The journalist gets paid. The reporter gets paid. The investigative journalist gets paid. The author of the letter to the editor doesn’t.

Some bloggers are journalists, and should be paid. Reporters for Mashable, Engadget, TechCrunch and Read/Write Web, to cite some well-known examples, are journalists, and they get paid. Guest posters aren’t journalists usually, and they don’t usually get paid.

Summary: entrepreneurship is big risk, and big money if you make something that succeeds. Journalism is work and there is expectation of pay. Some blogging is work with expectation of pay, and some is self expression, which is its own reward.

(Disclosure: I blog on the Huffington Post and my son is CTO. I was also a member of the Newspaper Guild as a professional journalist, on salary with United Press International, a correspondent for McGraw-Hill World News, and a freelancer.)

Endorse Me, You Gypsy Savage, Endorse Me!

On the one hand, who likes big government? The FTC, Federal Trade Commission, sounds like the feds. Gear up your paranoia. On the other hand, who likes fake endorsements? And then — can I borrow your hand to make the third hand, please — wow! How can we resist highlighting this:

theifOn Monday the FTC published a bulletin with the catchy title: Firm to Pay FTC $250,000 to Settle Charges That It Used Misleading Online “Consumer” and “Independent” Reviews. Here’s a summary, direct quote from that document:

The Learn and Master Guitar program promoted by Legacy Learning and Smith is sold as a way to learn the guitar at home using DVDs and written materials.  According to the FTC’s complaint, Legacy Learning advertised using an online affiliate program, through which it recruited ‘Review Ad’ affiliates to promote its courses through endorsements in articles, blog posts, and other online editorial material, with the endorsements appearing close to hyperlinks to Legacy’s website.  Affiliates received in exchange for substantial commissions on the sale of each product resulting from referrals.

I’m glad they got them. Fake endorsements are dishonest, they dilute real endorsements, they pollute the Web, and they tarnish the wisdom of the crowd. So hooray for the FTC, catching the spoilers who make it worse for everyone else. Get those evil-doers.

But then, wait, what was that? This is a more direct quote from the same document:

According to the FTC, such endorsements generated more than $5 million in sales of Legacy’s courses.

Now that worries me. I can subtract $250,000 from $5 million in my head, without needing an accountant or even a calculator. It comes to $4.75 million. What’s wrong with this picture?

My thanks to Anita Campbell who pointed on Twitter to Geno Prussakov’s blog post on this.

(Image: Oleg Golovnev/Shutterstock)

Proving Again that Business Ideas Have no Value

Hold a mirror up to a mirror, and you get some kind of representation of infinity, or something like infinity, intriguing but hard to explain. Just do it.

That’s something like what happened to me yesterday with a riff on business ideas. It started with my first view ideaswatch.com, which is a new website where people can suggest, list, and discuss new business ideas. Think of things you want. Things you wish existed. Those are business ideas.

I love it for several reasons: new business ideas are fun; they’re not owned so they shouldn’t be hoarded; they stimulate entrepreneurs; and the site seems well done. And this reinforces my own insistence that too many people overvalue business ideas; that an idea without implementation is just an idea, worth nothing. So why not share?

But it gets better. I clicked onto the site and started browsing the ideas already posted, and I found this one, called “Startup Failures.” Just to make it clear, the image here isn’t the main page. It’s a specific idea, one of hundreds posted on the site.

In case you can’t read the fine print, the idea is:

What if there was a website where people shared their startup failures so others can learn from that.

Which is where we start ruminating on the nature of ideas, and how nobody really owns an idea. Because:

  • First,  there already is something like that, The Mistake Bank, the work of my friend John Cadell. It’s not specifically about failed startups, but its tagline is: learning from faux pas, miscalculations and decisions gone wrong. I posted about it here on this blog last month.
  • Just last weekend, by complete coincidence, none other but my daughter Megan was on twitter musing about roughly the same thing. The source tweet isn’t exactly the same thing, but it’s close. And their tweets were picked up by others. So people like the idea.

So we have a cool site encouraging people to post and discuss new ideas, and we have a new idea I found there, that’s a good idea, that I’d like to see exist. And we see here that, like all cool ideas, it’s already percolating. It’s out there.

And whoever makes it work deserves to make the money. If you, for example, take this and make money on it, then you and nobody else deserves the money. The value is building the business, not having the idea.