Category Archives: Current Affairs

To Fight Poverty, Fund Education

Blog Action Day today. The topic is poverty.

More than a billion people live without running water; close to 2 billion without electricity; almost 3 billion without decent sanitation; and more than 3 billion on less than $2.50 per day. 

Meanwhile, we worry about stock prices, sales, mortgages, and recession.

It’s hard to get beyond the shocking statistics to something more concrete, something that you and I can do, something that matters.

So how about this: at least for those of us who live in the United States, how about we vote for better education in the United States. Talk about it, contribute your time if you can and want to, visit the schools, do all of that if possible; but, if nothing else, just vote for it.

What if we all agreed to suspend politics for a while and fund our schools, first, and equalize them, second.

We have to get past the politics on this point because otherwise we divide so quickly into warring ideological camps. The "tax and spend" people against the "fundamental economics" people. Before we know it, we’re talking in code words.

And in the meantime our schools get steadily worse. When I was growing up in the 1950s and 1960s, the United States believed in education and made it a priority. True, that was after Sputnick in 1957, and John Kennedy’s man-on-the-moon call to action in 1961. 

If we just stay away from the political code words, I think we all believe our education has fallen a lot further than stock prices. Do you think we respect teachers in this country? Do we pay them well? Do we encourage people to be teachers? Do we give them a career path?

And what about classrooms? We have kindergarten teachers with 35 or more 5-year-old kids and little or no help. We have high school teachers trying to teach advanced placement chemistry and physics to 35 and 40 kids in a classroom.

Please, ignore the political divisions for a moment, and look at it straight. We are not funding education. We don’t value education. Let’s recognize that as a problem. Let’s get past the politics, right wing, left wing, family values, elitism, and all of it. And fund our schools.

And then, since poverty is the point, how about a leap from there to having equal education? I think most of us believe in equal opportunity, but is that what we teach in our public schools? Spend a day in a school in a very poor district, then another day in a wealthy district, and then try to pretend that we’re giving all our kids equal opportunity.

We talk about disparity of wealth. Disparity of opportunity is a lot worse.

There’s a bumper sticker I see from time to time: "If you think education is expensive, try ignorance."

Who’s To Blame?

I’m looking at Fortune‘s Stanley Bing’s blog today, on who’s to blame.  Highlights:

It’s the guys who were supposed to watch this sorry bunch and prevent them from taking over the funny farm. They’re the ones to blame. How simple do I have to make it?

Guy #1’s job is to eat as many pies as he can before he dies. Guy #2 is hired to make sure that everybody gets his or her fair share and plays by the apple-pie rules. If Guy #1 and his pals get all the pies, he’s just doing his job. It’s Guy #2 who isn’t.

So I’m looking at Guy #2, who changed all the rules when Guy #1 asked him to. Who didn’t enforce the few, tattered rules that remained. Who, over the course of the last couple of decades, never learned the most simple two-letter word in the English language, one that translates pretty well into virtually any global tongue. That word is NO.

Makes sense to me. There are some interesting comments to that post too.

4 or 5 Truths About the Sky Falling

I’ve been working on other posts, but then I saw today’s paper, and the stock market drop. You want good reading? How about 60% of Americans say depression likely (A CNN poll). Or the much more reassuring Then and Now. I recognize that my place in blogging is something like baby-boomer ex-hippy MBA entrepreneur, which doesn’t include this post.  But I can’t help it. 

In case you’re wondering, my list of 7 points here is titled as "4 or 5 truths" because some of these points are only half true.

  1. Business will go on. Your business will do just fine if you continue to offer customers goods or services they want to buy, and they have money to spend. But there’s no denying some spots are better than others. Real estate’s going to suffer. Banking’s going to suffer. 
  2. It’s surprising how well the high end holds up in tough times. Gourmet foods, expensive coffee, and other so-called "affordable luxuries" tend to do well. Apple stores were crowded yesterday. 
  3. Price-driven strategies do well. Old Navy was crowded yesterday
  4. There’s a morality play (sorry, I was an English major once) embedded here. As a nation, a society, we played all grasshopper, not ant, for a generation. We consume, we don’t save. When it was time to tighten belts, we didn’t; our politicians wanted to be popular, not right. We built guns and butter both, not — as the classic economics texts suggested — one or the other. We attracted savings from the societies that save (Asia, Europe) to substitute for savings in our own country. 
  5. Flash back to the 1980 presidential campaign. Jimmy Carter ran against Ronald Reagan. Carter preached common sense and restraint, with a touch of sacrifice, because we were consuming so much more than we were producing. We’d had two energy shortages just before that, and we were in the middle of a credit crunch. Reagan parried Carter’s statesmanlike warnings with his reassurance. We can have it all. We are, after all, us. Reagan won. 
  6. If you wonder why neither presidential candidate spoke of the belt tightening and tough times and sacrifice that are obviously coming, during the debate last Tuesday, see point 5 above. 
  7. Why exactly right now? All this is happening during the last few weeks of a lame-duck administration; one that has the lowest approval ratings on record. Confidence is so important right now. But we have the election uncertainty to compound it. Would this have played out the same way in late January? I think not. I’m sure it wouldn’t have been as bad. The people in power next January will presumably be able to speak truth, and wield credibility, without worrying about an election in weeks. Could sounding the alarm bell have waited until January? I don’t know. Do you?

Was it FDR who said "all we have to fear is fear itself?" I think so. Today, it’s not all we have to fear, but fear itself is driving this thing the wrong way. We need to settle down. Suspend disbelief. As MommyCEO said on her blog yesterday:

We need to keep focused, keep our eye on the ball, and churn out the sales that will keep us growing and healthy. As if our lives depended on it. Because they do.

Be Afraid, Maybe. Plan Better, Definitely.

I was happy to see yesterday that TheStreet.com has picked up my Entrepreneur.com column Economic Crises Calls for Better Marketing Plans, from this month. Here’s the link to the original on Entrepreneur.com, although I think they’re the same.   

For the record, I think I wrote that column with the title "better business plans" but it became "better marketing plans" in edit, because I do emphasize the marketing plan first. That edit is fine with me, though, because the article cites John Jantsch and his views on the marketing plan.

Here’s what was happening as I wrote that column a few weeks ago:

As I write this, uncertainty crashes all around us like a violent hurricane. Now is the time to bolster your sales and marketing plans and get ready for disaster business planning. Lehman Brothers went under, Merrill Lynch was picked up in a fire sale by Bank of America and AIG needed government assistance to stay afloat.

Also, we’re worried about the Chinese pulling their money out of our economy, sending us spiraling further downward. And nobody has figured out what to do about huge federal spending deficits. Then there’s trade deficits (although the plunging dollar will help curb that problem), the subprime crisis, plunging real estate values, a crashing stock market, not much hope for venture capitalists getting money out of their investments for a while, and, wow, take a breath, what else? 

Oh, yes … I know … do you plan during this kind of chaos, or just duck and cover? Is business planning out of the question? Is it useful? 

Let me answer that question with another question: Who do you want to be when the hurricane is coming? Do you want to be one who carefully boards the windows and lashes everything down, closes up and then evacuates with time to spare and a basic plan? Or would you rather be the one that does nothing and ends up drowning or gets rescued by brave people risking their own lives to do it?

And here’s what I recommend, even more today than when I first wrote it: 

Using that analogy, I’d suggest that what you ought to do as the storm comes–or preferably before the storm–is review and revise your plan to include everything and anything your business or startup needs during a crisis.

Go first to your sales and marketing plans. Review them conceptually. What are you selling, and how will your business offering fare during hard times? Take a step back from the business and give that some real thinking. Some shifts in demand are predictable; some changes in customer base are predictable, too.

When I was doing economic analysis many years ago, I discovered that some markets reacted in strange ways. For example, when there was a big economic crash, the luxury car markets would hold up better than the economy car markets. On the other hand, during the current real estate crash, sales in California are up over last year, but they’re driven by the low end, particularly transactions on foreclosures. Similarly, you should think about your own sales when watching for the signs. Think: What’s changing that might affect my business’ sales?

John Jantsch, founder of Duct Tape Marketing, recently suggested that the best thing to do in hard times is focus more and focus better. By narrowing your focus, you can concentrate on your best customers, your key market segments and the parts of your business that are most important to you. That seems like very good advice.

Don’t settle for just a conceptual review. Dig into your numbers. Open up your sales forecast and expense budgets and take a long, deep look into what parts of your numbers are most likely to fall off and why. Review and revise. Look at your expenses, and cut where you can. Then look back at your sales and imagine which of your customers, including how many, are doing the same as they plan for their business, therefore reducing  their orders from yours.

Unfortunately, during the weeks that passed since I wrote that, the need is more, not less. 

Electoral Vote

Two of my grown-up children pointed me to Electoral-vote.com for the last presidential campaign in 2004, and I notice it’s up again for this campaign.

The site follows the polls, all the polls, and uses them to create a composite of where the different polls stand. The chart here is one of several available, this one charting the polls over time, since earlier this year.

I’ve always liked the line charts for business charts, because they show change over time. In this one, following polls, you can see how the indications of electoral vote for each of the two candidates have risen and fallen. The text annotations link events to the progress of the charts.

At Least Small Business is Hiring

I got an email from ADP — the payroll company — today. It turns out that according to ADP’s small business report, even for the just-ended month of September, the worst in a couple of generations for the financial markets, smaller businesses are still hiring people. Total employment for businesses of 1-50 employees rose by 28,000 in September. 

That was actually made up of more than 44,000 new jobs in businesses with fewer than 50 employees in the service sector, plus a loss of more than 16,000 jobs in the goods-producing sector. 

Looking over the last five (or so) years, it’s pretty clear where the growth is. The chart below shows total employment (in thousands, so we’re talking about roughly 50 million in services) for businesses of 50 or fewer employees.   

I hope you can read this chart, which I may have doctored too much. I broke the scale to bring the less-than-10 million manufacturing jobs closer to the more-than-50-million service jobs. I did that to show the difference in the flat, no-growth manufacturing sector, compared to the steadily growing service sector.

Financial Crisis: the View from the Campus

For a view from the college campus, Megan Berry posted  The Minds of College Seniors: Panic! on Brazen Careerist on Friday. An excerpt:

I recently met with my college advisor to discuss career options. I shared with him my desire to go into online marketing or business development in the Bay Area. He basically said I shouldn’t be choosy and should try to get any job available. His pessimism (hopefully not just realism) made me worry, and certainly I am not alone in this. Are these really the worst of times?

There were a couple dozen comments over the weekend. Some pretty good comments, such as:

I see a few factors which are converging to change the way we see work – the current generation of grads will lead us into this new paradigm, with this economic crisis being the catalyst: 

(1) there is a growing dissatisfaction with the regular 9-to-7 cubicle warrior job – today we value our freedom and ability to build and create more than a steady paycheck and 401(k),
(2) the Web has put resources and infrastructure previously only available to larger businesses into the hands of individuals – we are now able to create, publish, sell and market our own books, music, clothing, etc. online, without investing a dime in infrastructure.
(3) entry level jobs are increasingly scarce for recent grads – it won’t always be like this, but I bet the next year or so is going to be tough. 

I think the convergence of these 3 factors is going to inspire and drive (partly out of necessity) people to become more entrepreneurial and create jobs or businesses for themselves. I think the days of most people working regular jobs and rising to middle-management positions are over. As painful as this time is, I see a very exciting future ahead, for those who are bored of the way work currently happens.

And then this one, with some really good advice (emphasis mine) 

But just because a handful of investment firms have gone under, doesn’t mean that another sector of the economy isn’t booming. You need to find your niche and start from there.

Some fairly depressing comments: 

I hate to break it to you, but you might have to settle for a crappy job. When economic times are tough, and you have no experience, that’s just the way it is. It’s absolutely nothing personal, and it says nothing about you – it’s the environment you are in, and you have to find a way to adapt to it.

And a nice mix of upbeat too. Here’s one example… 

Well, it does not feel like the financial turmoil has trickled down to the Bay Area yet. Hopefully it will not hit it too much. The Bay Area is more focused on startups and high tech, which is removed from the financial world and startups are still going strong. So here might be hope for you yet :-). 

At the same time, Penelope Trunk wrote about how a recession will probably will not affect our job market as much as we think, due to the huge Baby Boomer population retiring out of the labor force and leaving us their spots (Brazen Careerist). This thought always makes me feel better.

And then there’s this note (accompanied by encouraging local employment statistics):

Maybe you should move to Minneapolis.

By the way, disclosure, Megan is my youngest daughter.

Financial Crisis: What Happened?

My post of a couple of days ago, trying to gauge the economics of this financial crisis, generated some significant comments. I suppose I should be writing about business planning in economic crisis, or startups, or navigating your small business in times of financial crisis. And I will. But I still need to settle in on what’s happened.

I received an email from another favorite reader, suggesting that I read Dept. Of Magical Thinking: Wiz Bucks at The New Yorker magazine site, by Nick Paumgarten. Great article. I gather that appears in either this week or next week’s issue. How’s this for an eloquent introduction:

So many things have gone wrong; so many people are to blame; so many people are now screwed. Often, the media exaggerates the significance of the ups and downs of the financial markets, while the sophisticates in the marketplace take them in stride. Not this time.

Having set the scene, he looks at at least one of the causes:

Over the past thirty years, Wall Street has honed the art of creating and selling financial products with an increasingly tenuous connection to reality. It has been an extraordinarily creative period—a modernism of money, with an equivalent trend toward abstraction. Relatively simple derivatives evolved into ever more arcane contrivances. The risk and the leverage piled up, and, in the short term, the billions rolled in. This is over now.

And, even deeper, the future impact:

In fact, it wasn’t science at all. It was more like what anthropologists and psychologists call magical thinking—the tendency to believe that wishing it so makes it so. For years now, people have clung to the conviction that you can have outsized returns with little risk, leverage without recoil. This is what the clever financiers claimed that their inventions could do. Their colleagues and clients wanted to believe them. They all wanted to believe that their credit-default swaps could continue to insure against debt defaults. 

It’s hard enough to understand credit-default swaps when you know what they are; if you don’t know, forget it. But since they are one of several inventions that may sink this city, and maybe the country, into a new era of penury and thrift, if not downright depression, let’s have a go: a credit-default swap is a financial contract between one party and another which protects against a default on a debt. The trick on Wall Street has been to negotiate and trade them like crazy; there are sixty-two trillion dollars in credit-default swaps outstanding. The question of their worth has mystified even the druids who created them, especially because, it turns out, the swaps haven’t really insured against anything. They are like Wiz bucks, in a world without the Wiz (which is essentially the one we live in, by the way—the electronics chain tanked in 2003).

Truly scary. 

It struck me, as I tried to post on all this, and read the above, that this is exactly what Nassim Nicholas Taleb was dealing with in his brilliant book The Black Swan. I posted about that book here just a couple of months ago, in a post more related to business ethics, but its main thesis is that our intellect fails to deal with the random events. We seek to explain them, but of course after the fact, because we didn’t predict them. So I searched for mentions of that book and the black swam phenomenon this week, and came up with James Quinn’s economic analysis on Spero News. He’s keying on the Black Swan, and quotes this chilling excerpt from the book: 

“Globalization creates interlocking fragility, while reducing volatility and giving the appearance of stability. In other words it creates devastating Black Swans. We have never lived before under the threat of a global collapse. Financial Institutions have been merging into a smaller number of very large banks. Almost all banks are interrelated. So the financial ecology is swelling into gigantic, incestuous, bureaucratic banks – when one fails, they all fall.

"The increased concentration among banks seems to have the effect of making financial crisis less likely, but when they happen they are more global in scale and hit us very hard. We have moved from a diversified ecology of small banks, with varied lending policies, to a more homogeneous framework of firms that all resemble one another. True, we now have fewer failures, but when they occur ….I shiver at the thought.”

That was Nassim Nicholas Taleb in the book. Two years later, we have that on our doorstep. Or so it seems. And, for better or worse, if that’s what it is then it would follow that we didn’t predict it, don’t know when it will stop, and don’t know what caused it. Gulp. James Quinn says:

The same people who never saw this crisis coming certainly can not be trusted to tell us when it will subside. Our political and financial "leaders" have absolutely no credibility left at this point. No one in government or in the financial community can be trusted to tell the truth at this point, and our financial system needs trust to function. The greed and phenomenally excessive risk-taking by these “Masters of the Universe” at our prestigious financial institutions, and regulators asleep at the switch, led to possibly of the greatest financial collapse in history. Our worldwide system of finance is on the brink of imploding. 

The world is in the midst of a Black Swan event. People who fail to recognize what is happening, or deny that it is happening, will suffer catastrophic consequences. Nassim Nicholas Taleb, in his brilliant irreverent book The Black Swan, published in 2007, contends that the world only changes during these events. According to Taleb a Black Swan event has three attributes: (1) It is an outlier, as it lies outside the realm of regular expectations, because nothing in the past can convincingly point to its possibility. (2) It carries an extreme impact. (3) In spite of its outlier status, human nature makes us concoct explanations for its occurrence after the fact, making it explainable and predictable.

So, business planning in times of financial crisis? Wait until the dust settles? 

Late addition: this was added a few hours after the original post: Another good discussion at Avalanche Conditions Still in Effect. Almost the opposite of the Black Swan.

Us in Wonderland, Spinning Downwards

Take a step back away from the spin, and it’s Alice in Wonderland. We keep following further down, and we keep spinning it. "No, it’s not bad, no, we’re okay, the fundamentals are sound." I wonder how much of what’s going on with our economy is a matter of not recognizing that we can do either guns or butter, but not both.

Instead of recognizing that, and dealing with it, we spin it. Hide it. Redefine it. Don’t let the public deal with what it takes to pour money down the hole of war; do the subprime thing, borrow the money we spend, keep the whole thing patched up, pretend it’s fine.

Could it be that it was pretty much in the cards, when we embarked on that war, that what was then a reasonably healthy economy was going to suffer?

And then the unhealthy failure to deal with the problems created more problems, cascading forward until we’re now rescuing our financial system, still, like Alice in Wonderland, spinning it. "We’re fine, everything is fine, don’t worry."

So this time we solve it, apparently, by printing up another $700 billion and passing it out. Is there any point in this strange descent into the rabbit hole that we stop and say "Wait a minute. We can’t pay for all this?" Wars, mortgages, trade deficit, federal budget deficit …

And — here’s where it gets really bewildering for me — with all of this happening, there are still candidates saying they are going to reduce taxes? Is it just me, or is that really crazy?

What if Ockham’s razor, the idea that the simplest explanation is correct, is in play here? What if what’s really going on is that all the time it was really a matter of guns or butter, but not both? Like they teach in macroeconomics 101?

Global Entrepreneurship Week

Well count me in. As of earlier this week, 75 countries (actually I think they mean people, groups, etc. in 75 countries) have pledged to support and participate in Global Entrepreneurship Week, which is happening Nov. 17-23, this year.

The idea is sponsored by the seemingly-everywhere Ewing Marion Kauffman Foundation in the U.S. and Make Your Mark in the UK. They’re talking about involving tens of millions of young people around the world.

The question that arises, after the logos and press releases are done, is:  what shall I do, and what shall we do at Palo Alto Software as a company. Putting up a logo, and writing a blog post, are easy. We’re after more than that.

For the record, I already offer both of my most recent business planning books for free on the Web — The Plan-As-You-Go Business Plan, and Hurdle: The Book on Business Planning.  And I’ve put some presentations online for free at timberry.com.  Still, we will be meeting at Palo Alto Software to decide what else we can do.

Officially, according to the organizers:

Organizations, ranging from large non-governmental to small community-based groups, are developing activities. The roster of participating countries and partner organizations continues to grow, including many countries with severe economic challenges, suggesting a worldwide understanding of the value of entrepreneurship.

The Week is open to all those who are willing to embrace it. The activities planned, whether online or face-to-face, are limited only by the imaginations of the partners and participants. While global in scope, at its heart, Global Entrepreneurship Week is a local initiative that reflects the customs and entrepreneurial culture of each community.

Global Entrepreneurship Week will feature two signature activities. Unleash It! will be an online community that allows entrepreneurs to post challenges and links them to enterprising problem-solvers. Speednetwork the Globe will offer face-to-face networking sessions around the world that enable young people to sharpen their networking skills and talk with local entrepreneurs and leaders.

I think it’s a good idea. Sure, entrepreneurship goes on all the time, almost everywhere, but it can’t hurt to put some pizzazz into it now and then.