Tag Archives: spreadsheets

Tools, Productivity, And Bright Shiny Distractions

Is this you?  Over and over again, you fall off on regular consistent organizational practices like to-do lists, emails, planning, backing up your computer … then you run across some cool new productivity tool. You jump on the bandwagon enthusiastically, promising yourself that you’re finally going to get organized and stay organized. You spend happy hours reorganizing everything to fit the new tool. Then, over time, as the novelty wears off, you end up right back where you started, with the same problems. Cool productivity tools, no productivity.

And then you find a new cool tool and run the same cycle over again.

This is me and productivity tools

I will tell you that this is definitely me. I’ve done this all my life. I veer off to a new organization system like a dumb fish following a shiny new lure in the water. And I see other people doing it too, all the time, all around me. You don’t need a new spreadsheet, or to-do list software, or project planning system; you need to use what you have regularly.

I end up wasting the time it takes to reorganize to the mindset of the cool new tool, repeatedly, instead of managing to follow up on any one thing consistently over a long time.

And what works in the real world is not the tool, not any of the damn tools, but rather the following up. It’s the human behavior that matters, the good habits, consistently applying methods, not getting bored with it, not rationalizing out of it.

I apologize for mixing metaphors with this, but I can’t resist referring to the Rime of the Ancient Mariner, with “Water, water everywhere, and not a drop to drink.” Given the world we live in, computers and the Web, it’s something like: “tools, tools everywhere, and not a drop of productivity.”

Or so it seems.

Now, the question: what are we going to do about it?

Free the Numbers for Simple Lists and Tables

This is me giving back, making it up to all the spreadsheet haters. It’s a non spreadsheet: lists, tables, yes; but no formulas, functions, or programming. It just adds the rows and columns automatically. I call it Free the Numbers

I’ve been a spreadsheet guy since 1979. I wrote three books on how to use spreadsheets back in the 1980s. I published spreadsheet macros. But I always thought that bulk of spreadsheet use could be simpler, like this new non-spreadsheet. No formulas. Just add to rows and columns. Automatically. 

Project costs, estimates, worksheets, proposals, plans … the world is full of lists and tables. And, while I love spreadsheets, I get it: most people don’t. So that’s what this is about. 

It’s free. It’s easy. Please try it. And if you don’t see the video here, click here for the source on YouTube. Or just go to FreeTheNumbers.com.

Use Business Lines to Read Warnings in Numbers

Are you minding your business? I’ve found through the years of minding my business that most of the important insight in the numbers comes in lines, not dots. I mean that tracking the change in key indicators over time, with lines, is much more valuable than looking at them at any specific point, as a dot.

For example, if your business sells to other businesses, you probably deliver the goods or services along with an invoice that establishes what your customer or client owes you. We call that money your customer owes you Accounts Receivable. The sales you make like that, delivering an invoice instead of getting paid immediately, are called sales on credit.

For business that deal with sales on credit the Accounts Receivable balance can be critical to a healthy cash flow. Every dollar in that balance is a dollar that’s already in sales, but not in the bank. You are waiting to get paid. The higher the Accounts Receivable, the more the danger.

You can’t measure Accounts Receivable with a single number. $32,812 in Accounts Receivable might be way too much or way too little, depending on how long it’s been there, how it’s trending, how that compares to other balance items, and the original sales amounts.

I like to watch the number as a line chart so I can see how it’s trending. Your accounting or bookkeeping software might be able to do this, and if not then any of the leading spreadsheet software applications can. I recommend you generate a line chart showing sales on credit on one line and Accounts Receivable on the other. If sales go up quicker than Accounts Receivable, that’s good. That’s the case in the second line chart here. If Accounts Receivable go up quicker than sales, that’s bad. That’s the case in the second line chart here.

The sales in both line charts are identical, but the behavior of the Accounts Receivable balance is different. In one, there might be reason to worry. You start with the line chart, which is like an alert. Then you go into the details, like who owes your business how much, and how long have they owed it to you. You call, you ask, you investigate, you deal with a problem. In the second case, seeing how Accounts Receivable is behaving, you probably look at the chart and go on to deal with something else.

With most of your business numbers the trends — the line — tell you much more than the specific numbers — the dot — at any one point. If you manage inventory in your business, draw the line of inventory turnover. Every business should watch the lines of the trade payments you have to make (called Accounts Payabe), and of course sales vs. costs, sales vs. expenses, sales vs. profits, sales vs, employees, and so on.

It’s not the numbers you watch as much as the change in numbers. Draw your line charts. Every month.

Folk Wisdom Reversal: Necessity Isn’t the Mother of Invention

This will be hard for anybody under 50 to believe, but there was a time when word processing and spreadsheets were a real productivity advantage.

Are you old enough to remember Visicalc, or maybe SuperCalc? In the very early 1980s, most business people still did budgets with paper and calculator. The spreadsheet power user was way faster than anybody else. It was a great secret weapon for early adopters. It was a huge productivity boost.

Now, of course, we take it for granted. People throw multi-worksheet budgets around like nerf balls. If you’re not done in an hour, well, what’s wrong with you?

It was the same back then with word processing. Are you old enough to remember WordStar? That was power when the competition was working with typewriters. Now, you write fast … so what? So does everybody. Go write your big email and come back in 10 minutes.

Then came desktop publishing in 1985. Can you remember Aldus Pagemaker and the first Apple Laserwriter. It was amazing. Any one person could compete with the graphics department.

And slides? There was Aldus Persuasion, replaced later by Microsoft PowerPoint. When I was with McKinsey Management Consulting back in the early 1980s our office had more graphic artists than consultants, because they had to produce the slides that amazed the clients. How long has it been since anybody was amazed by a slide deck?

Do you see what I mean? At first it’s slick and powerful, doing something way faster than the old way of doing it. And that’s productivity at its best. But soon the advances are taken for granted. The bar of expectations goes up, and you spend the same amount of time.

Which is why the saying is reversed. In these cases, it’s not like it’s supposed to be, necessity as the mother of invention. Invention becomes the mother of necessity.

Does All Of This Improve Productivity?

That’s an interesting question. Ten years ago I would have been tempted to say no, that it hasn’t improved productivity.  More recently I’ve changed my mind.  Running a company makes me sure that we benefit from the power of more detailed budgeting, and running through the daily process of management makes me pretty sure that business documents are generally better communicators with desktop publishing than without.

And the new world of social media, infinite communications possibilities, authenticity and content quality threatening to become more powerful than huge advertising budgets?

What do you think?

(Image: JuditK/Flickr cc)

Invention is the Mother of Necessity

They say that necessity is the mother of invention, but in our world these days, it’s often actually exactly in reverse: invention is the mother of necessity.

broken light bulbFor example, before we had cell phones we survived without being able to call from anywhere to anywhere at any time. Phone calls happened only when we were at home, or in the office, or, in an emergency, from phone booths. And, amazingly enough, we all survived. And lived to tell the tale.

And yet today, now, we can’t live without cell phones. Try leaving yours at home or in the office some day, and getting through your day without it. Can you? Of course not. Invention is the mother of necessity.

The same  is true with email, SMS text messaging, even the Web connection. I shudder to even think of being cut off from the Web for an hour, let alone a day or longer. Perish the thought. And yet, amazingly enough, back in the 1980s and earlier we survived without the Web. See what I mean?

Spreadsheets, when they first came out in the early 1980s, made extensive budgeting and financial analysis relatively easy. Now we take spreadsheets for granted, and demand a lot more budgeting and analysis than we used to.

The early laser printers and page layout software made something we called “desktop publishing” suddenly accessible to the masses. Then it was unusual. Today we absolutely demand desktop publishing in everything we do, as a matter of course.

Invention is the mother of necessity.

(Image: snail race via Flickr cc)

Are You Kidding Yourself About Tools and Productivity?

Is this you?  Over and over again, you fall off on regular consistent organizational practices like to-do lists, emails, planning, backing up your computer … then you run across some cool new tool. You jump on the bandwagon enthusiastically, promising yourself that you’re finally going to get organized and stay organized. You spend happy hours reorganizing everything to fit the new tool. Then, over time, as the novelty wears off, you end up right back where you started, with the same problems.

And then you find a new cool tool and run the same cycle over again.

I will tell you that this is definitely me. I’ve done this all my life. I veer off to a new organization system like a dumb fish following a shiny new lure in the water. And I see other people doing it too, all the time, all around me. You don’t need a new spreadsheet, or to-do list software, or project planning system; you need to use what you have regularly.

I end up wasting the time it takes to reorganize to the mindset of the cool new tool, repeatedly, instead of managing to follow up on any one thing consistently over a long time.

And what works in the real world is not the tool, not any of the damn tools, but rather the following up. It’s the human behavior that matters, the good habits, consistently applying methods, not getting bored with it, not rationalizing out of it.

I apologize for mixing metaphors with this, but I can’t resist referring to the Rime of the Ancient Mariner, with “Water, water everywhere, and not a drop to drink.” Given the world we live in, computers and the Web, it’s something like: “tools, tools everywhere, and not a drop of productivity.”

Pricing IQ Test You’re Sure to Fail

I admit it. Pricing is often baffling to me. Test your pricing IQ by answering these 10 simple questions.

1. Why is an iPhone application expensive at $4.99 but a magazine can sell for $6.95, and a no-frills 20-ounce cup of coffee for $2.50 without anyone getting up in arms?

2. Why is a gallon of gas expensive at $3.00 when a gallon of bottled water costing $4.00 isn’t an outrage ?

3. Why is a Sunday newspaper just fine at $1.00 and up but a news website way too expensive at $2.99 per month?

4-5. Why are great applications like Google Earth or Evernote free? My generation was taught to mistrust the man in the trench coat offering free candy. Should we worry?

6. Why do we accept advertising without question in newspapers and magazines and most television, but not in an iPhone app we paid $2.99 for?

7-10. Why do we assume email is free? Why do we pay hundreds of dollars for one productivity suite, or nothing for another? Why do we assume content has no value, and why do content providers give it away? Why do we assume anything we can copy has no value, or that copying isn’t stealing?

Pricing is magic. And baffling. And to score this test, make something up. I have no idea.

Technology vs Productivity vs Expectations, Oh My

This post title should be recited to the tune of “lions, tigers, and bears, oh my;” that is if you’re old enough to remember The Wizard of Oz, or young (at heart) enough to have seen it as a rerun. It’s rhythmic and its cyclical and it never stops.

Twitter and Facebook and LinkedIn are potential business advantages right now. Believe it or not, Twitter offers me real productivity gains. If you don’t see it yet, you will, later on. Facebook and LinkedIn do that for others (not me, but only because I can’t deal with too many different media). Businesses that manage these facilities well are ahead of the game, for now. If you don’t believe me, look at Zappo’s valuations when Amazon.com bought it.

Soon, though, they’ll be expected. It won’t be that businesses operating on the leading edge get credit. Instead, it will be that businesses operating behind that edge will suffer.

That’s the cycle: technology boosts productivity, and that boosts expectations, so we go back to the start again.

I’ve seen that same cycle for a long time now, over and over. When I started with spreadsheets, in 1980, they were so new that my use of spreadsheets gave me competitive advantage in business school. (That image to the right is a 1979 ad for VisiCalc, the first mainstream spreadsheet). Not any more; everybody assumes spreadsheets. Complicated spreadsheets don’t buy anybody competitive advantage. The same was true, believe it or not, with word processing (yes, there was a time when business people didn’t all understand word processing). Now we all assume that. There was a time when an early personal computer and WordStar software and a daisy wheel printer was a huge competitive advantage. No longer. And the same thing happened with desktop publishing. First it was competitive advantage, but then the bar was raised, and it became merely expected. And with email, and Internet websites. Technology to productivity to expectations to back to the start again.

True, we got better output. Spreadsheets give us better business analysis, word processing gives us better writing tools, and desktop publishing gives us better output. But we don’t spend less time. We just expect more.

(Photo credit: Woosa Rosa/Shutterstock)

Invention vs. Necessity, Upside Down

You know the phrase:

Necessity is the mother of invention.

Right? You hear it a lot.

But what if, in fact, invention is the mother of necessity. Once the technology exists,  we then complicate things, demand more, and use up the productivity gain in raising the quality bar.

Take budgets, for example. I realize it’s hard for most people to imagine a world without ready access to spreadsheets (you’d almost have to be a baby boomer, since spreadsheets and personal computing burst onto the scene in the early 1980s). But spreadsheets changed what we expect of budgets and budgeting. The invention changed what we define as necessity. We can do the numbers now, so we demand more numbers.

Or word processing, and then, a few years later, desktop publishing. The combination completely changed what we expect of business correspondence. You’ll probably find this hard to believe, but there was a time when we wrote letters and memos and mailed them. Yes, I mean using the post office, and postage stamps. Back then, we didn’t get hundreds of letters to answer every day. The invention changed the necessity. We can email now (or tweet, or blog), so the world demands more communication.

And cell phones.  Ah yes, lots of us remember the world before cell phones. We didn’t bug each other nearly as much, back before cell phones, as we do now; we didn’t expect phone calls checking in, updating each other, nearly as much. Less communication was acceptable.

Are we more productive? Who knows? Do we have a choice on the matter? No. Technology goes one way. Whether we like it or not.