Tag Archives: business.gov

Revising the Root Canal Theory of Business Planning

For years I’ve lived with my own “root canal theory of business planning.” Do the Google search for that phrase and you’ll see that my previous writing about this comes up first. Like root canals, business plans were something people dreaded, but needed. Happily, things have changed.

For today: lean business planning

Unlike a root canal, modern-day business planning should not be painful, is not something you do all at once, and ought not to be a cure for anything like a toothache. Instead, it should be fun and interesting, and a regular process. It’s preventative, not curative. I call it lean business planning. The plan stays alive. It’s not painful to do, you like doing it because you’re running your own business and the planning part of it is fascinating. It’s your future, your life, and controlling your destiny.

When experts advise against doing a business plan, they refer to that obsolete full formal business plan that likens the business plan to the root canal. They don’t advise against setting goals, priorities, milestones, metrics, and projected cash flow.

root canalI had the worst kind of reminder yesterday: a root canal. This one repaired one done 20 years ago. Root canals have changed. Technology has improved. But they’re still bad.

It was just after having that first root canal that long ago that I developed the root canal theory of business planning. I’d had a horrible toothache back then, a sleepless night, and by the time I got to the dentist chair the next morning I really, really wanted that root canal. I wanted the pain to end.

Back then — late 1980s — I thought about how people only did business plans when they absolutely had to, for investment or business loans; and about how when they did have to, they wanted that business plan fast, and they wanted it badly. But it seemed like nobody who didn’t have the urgent need wanted to do a business plan. Our fulfillment house noted that our business plan software orders had the highest ratio of overnight shipping of all their clients.

Do your lean business plan. Set strategy, tactics, milestones, and metrics. Then review it often and revise as necessary.

Really, once you understand lean business planning, if you still dread planning, then maybe you should keep your day job.

(Photo credit: cc license by radiant guy, on Flickr.)

Step-by-Step Online Video on Business Planning

The business.gov site has posted my business plan tutorials, a collection of 13 videos covering business planning for real businesses. We’ve been working on this since last Spring, and I’m very happy to see it done and available now. I’m grateful to the team that put it together for me.

And I’m also happy to say it covers both the formal business plan and the more practical modular business planning as a management tool. This support is not just for businesses that need to show somebody a business plan document, but for all businesses. It’s planning as management, like steering.

Sections discuss on how planning is modular, and form follows function, and planning is management, it points to the more practical everyday management use of business planning. There’s also a section on the Heart of the Plan, which is strategy; and another on Flesh and Bones, which is the core elements of dates, deadlines, task responsibilities, and basic numbers.

I’m very pleased to be included in the business.gov site, which seems to me to be a very timely new effort to consolidate the government’s offerings to small business into a single site that also operates as a community. 

If you’re at all interested in business planning, whether or not you need a business plan document to show to outsiders, I hope you’ll drop by the tutorials page at business.gov/start/business-plan-tutorials.html. It was a lot of work, for me and the team at business.gov that put it together, and I’d like to think it’s very useful. You don’t have to go start to finish in order, either. If you have just four minutes to spend, click on the “Form Follows Function” link. That’s my personal favorite.

Help! One of Me, Dozens of Social Media Sites

I posted here yesterday about the landrush problem of social media, which is my phrase for what happens when user feedback systems are subverted by vendors seeding reviews.

Another social media trend that worries me is the proliferation of sites. How do I deal with all the different sites I’d like to join?

Currently, for me it’s Twitter first, then LinkedIn, and then Facebook. But I haven’t figured out what to do about LinkedIn connection requests from people I’ve never met, or Facebook friend requests from people who are business acquaintances. So that’s a problem.

But there’s a bigger problem brewing for me. I want to participate in another half dozen or so social media sites … but how? Do I log into each one to check messages? I’ve already joined a social network at Entrepreneur.com, and the Business Exchange for Business Week, and the American Express OPEN forum, and the new business.gov community site, and the SBDCNet community site too. And I like every one of them, but I don’t manage to log in and participate that much on any of them. And I don’t like the idea of having my tweets or updates from LinkedIn or Facebook automatically go anywhere. I have different kinds of information for the different sites.

And if that isn’t confusing enough, I’m enjoying the #ageop chat for 50-and-up people on Twitter every Thursday, which has led me to join the Growing Bolder social site; but I can’t seem to log on and respond to messages there. And I’ve got another social media membership for our local Eugene OR smartups business startup interest group.

Argghhh! What to do about all of them?

Revising the Root Canal Theory of Business Planning

For years I’ve lived with my own “root canal theory of business planning.” Do the Google search for that phrase and you’ll see that my previous writing about this comes up first. Like root canals, business plans were something people dreaded, but needed. Happily, things have changed.

Unlike a root canal, modern-day business planning should not be painful, is not something you do all at once, and ought not to be a cure for anything like a toothache. Instead, it should be fun and interesting, and a regular process. It’s preventative, not curative. I call it plan-as-you-go business planning. The plan stays alive. It’s not painful to do, you like doing it because you’re running your own business and the planning part of it is fascinating. It’s your future, your life, and controlling your destiny.

It’s only now-obsolete myths that liken the business plan to the root canal. They might have been true in the past, but are definitely not true anymore.

root canalI had the worst kind of reminder yesterday: a root canal. This one repaired one done 20 years ago. Root canals have changed. Technology has improved. But they’re still bad.

It was just after having that first root canal that long ago that I developed the root canal theory of business planning. I’d had a horrible toothache back then, a sleepless night, and by the time I got to the dentist chair the next morning I really, really wanted that root canal. I wanted the pain to end.

Back then — late 1980s — I thought about how people only did business plans when they absolutely had to, for investment or business loans; and about how when they did have to, they wanted that business plan fast, and they wanted it badly. But it seemed like nobody who didn’t have the urgent need wanted to do a business plan. Our fulfillment house noted that our business plan software orders had the highest ratio of overnight shipping of all their clients.

Today I believe what I posted on this blog two years ago: If you dread business planning, keep your day job.

(Photo credit: cc license by radiant guy, on Flickr.)